Chatbots: 5 Ways to Know If You’re Chatting with a Human or Robot

Their AI agent conducts a short survey with every user to find out what might interest them and recommends titles matching their preferences. By supporting prospects, the company helps book lovers make decisions and builds positive relationships with them. Unfortunately, businesses have learned to also use bots for malicious activities. Search engine bots called crawlers… Continue reading Chatbots: 5 Ways to Know If You’re Chatting with a Human or Robot